BikeConnect provides operations support for developing bike programs. We offer the following assistance for bike program operations:
- Operations & Maintenance Review – Recommendation on measures to be taken to ensure a successful program.
Quality Assurance – Monitoring of predetermined criteria to generate a report on the quality of bike programs over time with
indicators of vendor/customer contract fulfillment.
- System Monitoring/Operations – Monitoring program users and operations management.
System Intelligence and Analytics – Real-time software to monitor and maintain bike sharing fleet, secure bike access control,
technological enhancements to increase value of the program, security management, and predictive analytics.
Security Enhancements – Technology is introduced into existing and planned bike share and secure bike parking deployments to
increase the security of the system.
Program Evaluation – Report on the satisfaction of the users of the system based on user surveys, a service effectiveness study,
and a measurement of the needs addressed.
- Strategic Planning – Short, mid, and long range planning for operational, tactical, and strategic success of bike programs.
- Human Resources – Assistance in developing a human resources plan and hiring qualified staff.